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Foreign Language Counseling

Foreign language counseling offered by administrative organizations

Immigration Information Center

The Immigration Services Agency provides information and consultation concerning immigration and visa matters.

Languages

English, Chinese, Korean, Spanish, etc.

Hours

Monday through Friday, 8:30 a.m. to 5:15 p.m. Closed on public holidays and during the New Year’s period (from December 29 through January 3).
TEL:0570-013904 (For IP phones and PHS phones, or from overseas: 03-5796-7112)

Address

5-5-30 Konan, Minato-ku

Human Rights Counseling Offices for Foreigners, Tokyo Legal Affairs Bureau

Provided by the Legal Affairs Bureau, this consultation service specifically addresses foreign residents’ human rights.

Languages and Hours

English, Chinese, Korean, Tagalog, Portuguese, Vietnamese, Nepalese, Spanish, Indonesian and Thai
Monday through Friday, 9 a.m. to 5 p.m. (except during the New Year’s period)
TEL:0570-090911

Address

2nd Kudan Common Government Office Bldg., 1-1-15 Kudan-Minami, Chiyoda-ku

Tokyo Metropolitan Foreign Residents’ Advisory Center

The Tokyo Metropolitan Government offers consultation on a wide variety of subjects such as daily living, metropolitan government programs, laws, traffic accidents and taxes.

Languages and Consultation Hours

English on Monday through Friday, Chinese on Tuesdays and Fridays, Korean on Wednesdays, 9:30 a.m. to 12 noon and 1 to 5 p.m.

Phone

English, 5320-7744; Chinese, 5320-7766; Korean, 5320-7700

Address

TMG No. 1 Bldg., Third Floor, 2-8-1 Nishi-Shinjuku, Shinjuku-ku

  • Advisory Service for Foreign Workers

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  • Tokyo Metropolitan Government Labor Consultation Center

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  • Tokyo Employment Service Center for Foreigners

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  • Tokyo Metropolitan Foreign Languages Medical Information Services

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  • Tokyo Metropolitan Emergency Interpreting Services

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  • Telephone Information Services of the Tokyo Fire Department

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  • Metropolitan Police Department Telephone Counseling Center for Foreigners

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  • Postal Services Information

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  • Telephone Information Service on Driver’s Licenses

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Foreign language counseling by federations, the private sector, etc.

Japan Legal Support Center

Legal consultation and referrals are offered free of charge for those who need to solve legal problems. In addition, for those with financial difficulties, free legal consultation, referrals and financial loans for legal expenses are offered as necessary.

Japan Legal Support Center Tokyo (Shinjuku)

TEL:0570-078301, or 050-3383-5300 for IP phones (Monday through Friday, 9 a.m. to 5 p.m.)
Address: Stec Joho Bldg. 13F, 1-24-1 Nishi-Shinjuku, Shinjuku-ku
https://www.houterasu.or.jp/

Japan Anti-Tuberculosis Association

Telephone consultation on tuberculosis is available for foreign residents in Japan.

Languages

English, Chinese, Korean (reservation required), Vietnamese, Burmese (morning only), and Nepalese (mornings of the second and fourth Tuesdays only)

Hours

Tuesdays, 10 a.m. to 12 noon and 1 to 3 p.m.
TEL:3292-1218~9

Address

1-3-12 Kanda-Misakicho, Chiyoda-ku

Tokyo Tourist Information Center (Tokyo i)

The Tokyo Convention & Visitors Bureau offers tourist information in English.

Hours

Daily, except during the New Year’s period, 9:30 a.m. to 6:30 p.m.
TEL:5321-3077
http://www.gotokyo.org/jp/plan/tourist-info-center/index.html

Address

TMG No. 1 Bldg., 2-8-1 Nishi-Shinjuku, Shinjuku-ku

Japan National Tourism Organization Tourist Information Center (JNTO TIC)

Information on tourism throughout Japan is available.

Hours

9 a.m. to 5 p.m. (excluding January 1)
TEL:3201-3331

Address

Shin-Tokyo Bldg. 1st Floor, 3-3-1 Marunouchi, Chiyoda-ku

Tokyo English Life Line

Consultation on general daily life problems is available.

Languages

English

Hours

Daily, 9 a.m. to 11 p.m.
TEL:5774-0992
http://www.telljp.com/

Japan Helpline

Consultation on daily life problems is available.

Languages

English and other languages (more than 18 languages)

Hours

On a 24-hour basis
TEL:0570-000-911
http://www.jhelp.com/en/info.html

  • AMDA International Medical Information Center

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  • NTT East Information Service

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